top of page

Privacy Policy

Prime Fit Women | Hamlyn Terrace, NSW, Central Coast

 

This statement was last updated on 19th June 2026

Our Commitment

Prime Fit Women is committed to protecting the privacy of our clients and website visitors. This Privacy Notice explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and residential suburb

  • Health information, including fitness history, injuries, pregnancy or postnatal status, and medical conditions relevant to your safe participation

  • Emergency contact details

  • Payment information (processed securely via our booking platform — we do not store card details)

  • Photographs or video footage (with your consent, as outlined in our Terms & Conditions)

  • Website usage information collected via cookies or analytics tools

How We Collect It

We collect your information when you:

  • Complete a health screening or client intake form

  • Book a session via PT Mate or our website

  • Sign up to our email newsletter or download a resource

  • Contact us directly via email, phone, or social media

  • Interact with our website

Why We Collect It

We use your personal information to:

  • Deliver and manage fitness, PT, and nutrition coaching services safely

  • Communicate about bookings, programs, and session changes

  • Send newsletters, promotional content, or updates (you may unsubscribe at any time)

  • Meet our legal and insurance obligations

  • Improve our services and business operations

Health Information

Health information is treated with the highest level of care. We collect this information only where necessary to deliver safe and appropriate fitness programming. It will not be shared with third parties without your consent, except where required by law or in an emergency.

Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share limited information with:

  • Our booking platform provider (PT Mate) for session management

  • Email marketing platforms for newsletter delivery

  • Accounting software for invoicing purposes

  • Insurance providers, if required

  • Law enforcement or regulatory bodies if required by law

 

Where third-party providers are used, we take reasonable steps to ensure they handle your information in accordance with the Privacy Act 1988.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure storage of digital records, limited access to sensitive health information, and use of reputable third-party platforms with their own security obligations.

Retention

We retain your personal information only for as long as it is needed for the purpose it was collected, or as required by law. Health screening and attendance records are retained for a minimum period in line with fitness industry best practice.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy has been breached

Cookies & Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect functionality.

Changes to This Notice

We may update this Privacy Notice from time to time. The current version will be posted on our website. We encourage you to review it periodically.

Contact Us

To access your information, request a correction, or raise a privacy concern, please contact:

Prime Fit Women

Email: info@primefitwomen.com.au

Phone: 0447247360

 

We will respond to all privacy enquiries within a reasonable timeframe.

bottom of page